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  • If you have any troubles about product, please check Product manual and trouble shooting before contacting us. Many of the questions are common, so we will summarize the answers of frequently asked questions.
  • We always reply for product problems. If there is no reply even after 3 business days, please make sure that you are in the spam mail folder or if your email address is wrong.
  • Inquiry time: Weekdays 9:00-15:00 JST (closed on Saturdays, Sundays, and holidays)