Skip to content

privacy policy

Basic policy for personal information

In order to recognize the protection of personal information as an important social mission of the company, the executives and other employees comply with the laws of personal information protection, and to embody the following basic policies. We will build a compliance program based on JISQ15001, always focus on changes in social demands, and declare that the company will work on the whole company, including continuous improvement of personal information protection management systems.

1. formulation of compliance programs on personal information protection

We defend risks such as unauthorized access to personal information, loss, destruction, falsification and leakage of personal information, and defend standards for appropriate handling and operation of personal information, rules, rules, procedures, etc. We will formulate and implement.

2. Organizational activity of personal information protection

We will conduct the following activities to practice the basic policy specifically.

  • Officers and all employees comply with personal information laws and other norms.
  • The person in charge of the personal information protection management is appointed, giving the responsibility and authority of the compliance program implementation and operation, and performing business.
  • The person in charge of the personal information protection audit will be appointed and conducted an internal audit of the protection of personal information and an internal audit of the operation status.
  • We request business partners and individuals to cooperate with the protection of personal information.
  • The basic policy is to be able to view it at any time by posting it on our website, pamphlet, etc.
  • The compliance program is reviewed as appropriate and improves continuously.

3. Handling of personal information protection

Respect for personal rights
We respect the personal rights of personal information, and when we are asked to disclose, correct, or delete our personal information, we will respond within a reasonable period within a reasonable period. 

Collection, use, and provision of personal information
In collecting, using and providing personal information, we will clarify the purpose of collecting and use the collection of personal information that we have collected, and handle them appropriately. 

Implementation of safety measures
The Company will establish internal management rules to prevent and correct problems such as personal information leaked out of the company or unreasonably tampered with, and take rational safety measures. 


About the handling of personal information

In order to recognize the protection of personal information as an important social mission of the company, the executives and other employees comply with the laws of personal information protection, and to embody the following basic policies. We will build a compliance program based on JISQ15001, always focus on changes in social demands, and declare that the company will work on the whole company, including continuous improvement of personal information protection management systems.

1. Proper protection and administrator of personal information
The Company has appointed the following person as a person in charge of protection and management of personal information, manages the customer's personal information appropriately and safely, and unauthorized access to external personal information, its unauthorized use, loss, destruction, falsification, and conversion. We are taking protection measures to prevent leakage.

Neotokyo Co., Ltd.
Representative Director Yoshihiro Sugaya

2. Purpose of collecting personal information
The customer's personal information is for aftercare of products, technologies, services, etc. provided to customers, or the matters that customers wish to propose to the customer for products, technologies, services, etc. In order to contact customers who aim to realize, we will use it within the legitimate business execution. Whether the customer will provide our personal information to our company, it is up to the customer's judgment, but if it is not provided, our services may not be provided properly. Please note.

3. Providing or depositing personal information to third parties
The customer's personal information may be provided or deposited to a third party other than the Company, based on the conditions listed in Paragraph 4 only in the following cases.
  • When our business partner provides information or services by direct mail, email, or other means
  • When our affiliated company or business partner needs to provide individual services such as incidental services and after -sales services on behalf of the Company or in collaboration with the Company.
  • For the purpose of providing statistical information, when individual personal information is collected or analyzed, processed into a format that cannot be identified or identified by individuals, and disclose its statistical data.
  • If laws or courts or other government agencies are requested to disclose legally
  • If you get the consent from the customer for other specific purposes

4. Secret contract with the relevant company or business partner when providing or depositing
When outsourcing all or part of our business to the outside, we carefully selected the outsourcing under the condition that we have a management system that can properly protect personal information, and then "handle personal information. We will conclude a confidentiality contract with the contractor and strictly manage your personal information.

5. Accept for applications for suspension of use, deletion, etc.
Customers will request our company to disclose and correct your personal information, or to offer the Company's inquiry window to stop providing or depositing your personal information. can do. At that time, we will confirm the customer and respond within a reasonable range within a reasonable period.

that's all