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Refund policy

Q. Can I cancel?
A. Stock items are basically not accepted because they enter the shipping business immediately after ordering. If you make a reservation, you can cancel.

Q. What should I do if the product has an initial failure?
A. Please contact us in the support window described in the product manual or the inquiry form on this site. We will respond such as replacement.

Q. Is it possible to return it?
A. It is possible if it is unused within 7 days after the product arrives. However, please note that the return fee will be borne. In addition, if the product protection sheet is removed or there is a dirt or use trace, it cannot be returned as a new one (except for the initial failure). If you request a return, please contact us first. We cannot respond to returns without prior confirmation.