Terms of service
Q. When is the shipment?
A. Normal stock items will be shipped by the next business day, and reserved items will be shipped by the date on each product page. Shipping is performed from Monday to Saturday (holiday). After the shipment is completed, the email with the tracking information will be automatically sent.
Q. How much is the shipping cost?
A. All shipping costs are free.
Q. What is the payment method?
A. You can pay with Visa/Master/AMEX credit card or AmazonPay. Cash on delivery or bank transfer is not supported.
* Credit card information is notified only to the payment system company and has not been notified to the Company.
* If you use AmazonPay, you can use the address and credit card information registered in Amazon, so you can save time input.
Q. Is there definitely stock?
A. What is displayed as "next business day shipment" is in stock in the warehouse. What is written as "● Monthly shipment reservation" is in stock.
Q. Can I cancel?
A. Stock items are basically not accepted because they enter the shipping business immediately after ordering. If you make a reservation, you can cancel.
Q. Can I specify the delivery date and time?
A. I do not accept it at the moment. If you are absent at the time of delivery, you will get an absence, so please contact the delivery shop and adjust the date and time.
Q. What should I do if the product has an initial failure?
A. Please contact us in the support window described in the product manual or the inquiry form on this site. We will respond such as replacement.
Q. Can I install it in my car?
A. We do not respond to installation verification and availability in individual models. Please check the information on the sales page and make your own judgment. However, if you cannot install it, you can return it, so please refer to the next item.
Q. Is it possible to return it?
A. It is possible if it is unused within 7 days after the product arrives. However, please note that the return fee will be borne. In addition, if the product protection sheet is removed or there is a dirt or use trace, it cannot be returned as a new one (except for the initial failure). If you request a return, please contact us first. We cannot respond to returns without prior confirmation.
Q. Can I buy it offline? Is there a place where you can see the real product?
A. Not currently supporting.
Q. Can I issue a receipt?
A. It can be used as a tax recognized receipt by printing an order confirmation email that is automatically transmitted at the time of ordering. If you need to change the address, etc., you can issue it by PDF, so please contact us from the inquiry form with your order number.